To change any of the registered personal details in your trading account, please contact us to explain the reason for this change and provide us with the relevant information, e.g., name change due to marriage, or change of residential address. We will then review and action your request in accordance with our regulatory requirements and obligations.

Customers are required to verify their accounts for identification and security purposes in accordance with our customer due diligence process, for example the verification of your name, date of birth or residential address.

Tax Identification Number (TIN) is a personal number used for tax purposes in your tax country (i.e. the country in which you report your taxes). The term used for TIN varies from one country to another, for example: Identification Number, National Insurance Number, Social Security Number, etc.

The Common Reporting Standard (CRS), developed in response to the G20 request and approved by the OECD Council on 15 July 2014, calls on jurisdictions to obtain information from their financial institutions and automatically exchange that information with other jurisdictions on an annual basis.

Before a client can trade with us for the first time on a new account, we need to perform identity and residential address verification. In some jurisdictions your identity can be verified electronically, while in others you will be required to provide certain documents. Moreover, as part of the due diligence process, you may be required to provide proof of your residential verification, source of fund and / or certain information regarding the payment method you wish to use to fund your account.

Our requirements for identity verification may include the following:

1. A government-issued identification document (ID) or Passport, that contains all of the following information:

• Photo
• Identity number
• Full name
• Date of birth
• Date of expiry

1. A residential verification document, displaying your full name, address, date of issue and the logo of the issuing company. The residential verification document should be issued by a financial institution, utility company, government agency or a judicial authority and can be one of the following:

• bank statement,
• credit / debit card statement,
• electricity bill,
• water or gas bill,
• council tax bill,
• tax letter,
• phone bill,
• television services bill, or
• internet bill.

1. Verification of the source of your funds. To evidence that you are the legitimate owner of the funds deposited to your trading account, you may be asked to provide additional documents, such as:

• Bank statements issued for the last 3 months
• Payslips
• Tax declarations
• Other

As per our legal and regulatory obligations, OEXN is required to verify your identity and residential address, for which a photo ID and residence information and/or documentation may be required.

When you open an account with OEXN, you agree to comply with all applicable laws and regulations against money laundering and terrorism financing, including, but not limited to, the requirement to provide satisfactory evidence of your identity, residential address, source of funds, etc. OEXN will not establish a business relationship with an individual unless and until the client’s identity and residential address have been successfully verified and/or all necessary documents have been received and verified. This is to protect both you and us from fraud as well as guard your privacy and is therefore part of our standard due diligence process. OEXN reserves its right to impose additional due diligence requirements where necessary.